Conditions

General terms and conditions and customer information

I. General Terms and Conditions

§ 1 Basic provisions

(1)The following terms and conditions apply to contracts that you conclude with us as a provider (Chimpytoys Owner Ceyda Solak) < /span>close via the website chimpytoys.de. Unless otherwise agreed, the inclusion of any terms and conditions you may have used is objected to.

(2)Consumer within the meaning of the following regulations is any natural person who carries out a legal transaction purposes that cannot be predominantly attributed to either their commercial or self-employed professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.

§ 2 Conclusion of the contract

(1) Gegenstand des Vertrages ist der Verkauf von Waren .

Our offers on the Internet are non-binding and do not constitute a binding offer to conclude a contract.

(2) Sie können ein verbindliches Kaufangebot (Bestellung) über das Online-Warenkorbsystem abgeben.
Dabei werden die zum Kauf beabsichtigten Waren  im „Warenkorb" abgelegt. Über die entsprechende Schaltfläche in der Navigationsleiste können Sie den „Warenkorb" aufrufen und dort jederzeit Änderungen vornehmen. Nach Anklicken der Schaltfläche "Kasse" oder "Weiter zur Bestellung" (oder ähnliche Bezeichnung) und der Eingabe der persönlichen Daten sowie der Zahlungs- und Versandbedingungen werden
 Ihnen abschließend die Bestelldaten als Bestellübersicht angezeigt. 

Before sending the order, you have the opportunity to check the information in the order overview again, change it (also using the "back" function of the Internet browser) or cancel the order.
By submitting the order using the corresponding button ("order with payment", "buy" / "buy now", "order with payment" or similar term) you are making a binding offer to us.

You will first receive an automatic email confirming receipt of your order, which does not yet lead to the conclusion of the contract.

(3)The acceptance of the offer (and thus the conclusion of the contract) takes place within 2 days by confirmation in text form (e.g. email) in which the execution of the order or delivery of the goods is confirmed (order confirmation).
If you have not received a corresponding message, you are no longer bound to your order. In this case, any services already provided will be refunded immediately.

(4)The order is processed and all information required in connection with the conclusion of the contract is transmitted partially automated via email. You must therefore ensure that the email address you provide to us is correct, that receipt of emails is technically ensured and, in particular, that it is not prevented by SPAM filters.

§ 3 Special agreements on payment methods offered

(1)Payment via "PayPal" / "PayPal Checkout"
When selecting a payment method, which is offered via “PayPal” / “PayPal Checkout”, the payment is processed via the payment service provider PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; “PayPal”). The individual payment methods via “PayPal” are displayed to you under a correspondingly labeled button on our website and in the online ordering process. “PayPal” can use other payment services for payment processing; If special payment conditions apply, you will be informed of these separately. Further information about “PayPal” can be found at https://www.paypal.com/de/webapps/mpp/ua/legalhub-full .


§ 4 Right of retention, retention of title

(1)You can only exercise a right of retention if it concerns claims from the same contractual relationship acts.

(2)  The goods remain our property until the purchase price has been paid in full.

(3)  If you are an entrepreneur, the following also applies:

a) We reserve ownership of the goods until all claims from the ongoing business relationship have been settled in full. Pledging or transfer of security is not permitted before ownership of the reserved goods is transferred.

b) You can resell the goods in the ordinary course of business. In this case, you assign to us all claims in the amount of the invoice amount that arise from the resale and we accept the assignment. You are still authorized to collect the claim. However, if you do not properly meet your payment obligations, we reserve the right to collect the claim ourselves.

c) If the reserved goods are combined or mixed, we acquire co-ownership of the new item in the ratio of the invoice value of the reserved goods to the other processed items at the time of processing.

d) We undertake to release the securities to which we are entitled at your request to the extent that the realizable value of our securities exceeds the claim to be secured by more than 10%. We are responsible for selecting the securities to be released.


§ 5 Warranty

(1) The statutory liability rights for defects apply.

(2) As a consumer, you are asked to check the goods immediately upon delivery for completeness, obvious defects and transport damage and to report any complaints to us and the freight forwarder as quickly as possible. If you do not comply with this, this will have no effect on your statutory warranty claims.

(3)If a feature of the goods deviates from the objective requirements, the deviation is only considered agreed if you were informed of the same by us before the contract declaration was made and the deviation was expressly and separately agreed between the contracting parties was.

(4) Soweit Sie Unternehmer sind, gilt abweichend von den vorstehenden Gewährleistungsregelungen:

a)  Only our own information and the manufacturer's product description are deemed to be agreed as to the quality of the goods, but not other advertising, public praise and statements made by the manufacturer.

b)  In the event of defects, we will, at our discretion, provide a guarantee through repair or subsequent delivery. If the defect cannot be remedied, you can either request a reduction in price or withdraw from the contract. The remedy of the defect is deemed to have failed after an unsuccessful second attempt, unless the nature of the goods or the defect or other circumstances indicate otherwise. In the event of repair, we do not have to bear the increased costs that arise from moving the goods to a location other than the place of performance if the delivery does not correspond to the intended use of the goods.

c)  The warranty period is one year from delivery of the goods. The shortening of the deadline does not apply:


- for culpably caused damages attributable to us resulting from injury to life, body or health and other damages caused intentionally or through gross negligence;
- if we fraudulently concealed the defect or assumed a guarantee for the quality of the item;
- for items that were used for a building in accordance with their normal use and caused its defects;
- in the event of legal recourse claims that you have against us in connection with defect rights.

§ 6 Choice of law, place of performance, place of jurisdiction

(1)  German law applies. For consumers, this choice of law only applies to the extent that the protection granted by mandatory provisions of the law of the consumer's country of habitual residence is not withdrawn (principle of favourability).

(2)  The place of performance for all services from the existing business relationships with us and the place of jurisdiction is our registered office , provided you are not a consumer but a merchant, a legal entity under public law or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU or your place of residence or habitual residence is not known at the time the action is filed. The right to appeal to the court at another legal place of jurisdiction remains unaffected by this.

(3)  The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.

 


II. Customer information

1. Identity of the seller

Chimpytoys Inh. Ceyda Solak< span data-mce-fragment="1">
Gutenbergstraße 5c
24558 Henstedt-Ulzburg
Germany

Telephone: +4941939619195

Email: info@chimpytoys.de


Alternative dispute resolution:
Die Europäische Kommission stellt eine Plattform für die außergerichtliche Online-Streitbeilegung (OS-Plattform) bereit, aufrufbar unter https://ec.europa.eu/odr.

 
We are neither willing nor obliged to take part in dispute resolution proceedings before consumer arbitration boards.

2. Information on the conclusion of the contract

The technical steps to conclude the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the provisions "Conclusion of the contract" of our General Terms and Conditions (Part I.).

3. Contract language, contract text storage

3.1. The contract language is German.

3.2. Der vollständige Vertragstext wird von uns nicht gespeichert. Vor Absenden der Bestellung über das Online - Warenkorbsystem  können die Vertragsdaten über die Druckfunktion des Browsers ausgedruckt oder elektronisch gesichert werden. Nach Zugang der Bestellung bei uns werden die Bestelldaten, die gesetzlich vorgeschriebenen Informationen bei Fernabsatzverträgen und die Allgemeinen Geschäftsbedingungen nochmals per E-Mail an Sie übersandt.

4. Essential characteristics of the goods or services

The essential characteristics of the goods and/or services can be found in the respective offer.

5. Prices and payment methods

5.1. The prices listed in the respective offers as well as the shipping costs represent total prices. They include all price components including all applicable taxes.

5.2. The shipping costs are not included in the purchase price. They can be accessed via a correspondingly labeled button on our website or in the respective offer, are shown separately during the ordering process and are to be borne by you additionally, unless free shipping has been guaranteed.

5.3. If delivery is made to countries outside the European Union, additional costs may arise for which we are not responsible, such as customs duties, taxes or money transfer fees (transfer or exchange rate fees from credit institutions), which must be borne by you. 

5.4. Any costs incurred for the money transfer (transfer or exchange rate fees charged by credit institutions) must be borne by you in cases where the delivery is made to an EU member state but the payment was made outside the European Union.

5.5. Die Ihnen zur Verfügung stehenden Zahlungsarten sind unter einer entsprechend bezeichneten Schaltfläche auf unserer Internetpräsenz oder im jeweiligen Angebot ausgewiesen.

5.6. Unless otherwise stated for the individual payment methods, the payment claims arising from the concluded contract are due for payment immediately.

6. Delivery conditions

6.1. The delivery conditions, the delivery date and any existing delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer.

6.2. If you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the item sold during shipment only passes to you when the goods are handed over to you, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or another person designated to carry out the shipment.

If you are an entrepreneur, delivery and dispatch are at your risk.

7. Statutory liability law for defects

Liability for defects is based on the “Warranty” regulation in our General Terms and Conditions (Part I).

Diese AGB und Kundeninformationen wurden von den auf IT-Recht spezialisierten Juristen des Händlerbundes erstellt und werden permanent auf Rechtskonformität geprüft. Die Händlerbund Management AG garantiert für die Rechtssicherheit der Texte und haftet im Falle von Abmahnungen. Nähere Informationen dazu finden Sie unter: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service.

 

"We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data. Our privacy statement https://chimpytoys.de/AGB has more details."


letzte Aktualisierung: 29.11.2022